Policies
- Payment is due at drop off on day of surgery. We accept cash or money order only. NO CREDIT CARDS OR CHECKS.
- Pets must be at least 2lbs and 12 wks old to be eligible for surgery.
- Drop off is between 7:30 and 7:45 in the morning. Please make sure you bring your vaccine records. Please have cat carriers marked with your first and last name and your pet's name. Walk your dogs prior to drop off.
- Pets must be fasted the night before surgery. No food after midnight for adult pets. Puppies and kittens can be fed a small amount of food in the morning. Water is okay at all times.
- Surgeries are discharged at 5PM. It is in your pet's best interest to have full recovery time after anesthetic procedures. If you choose to come earlier, we will attempt to discharge your pet between scheduled appointments as soon as possible. However, we will not have time to discuss post operative care or physical exam findings until 5:00 PM.
- All pets must be up to date on their rabies vaccine. Proof from a veterinarian is required. A rabies tag will not be accepted as proof. We will not call other offices for records, that is the client's responsibility. If rabies vaccine is not up to date you will be required to purchase one on the day of surgery.
- We strongly recommend the distemper vaccine in dogs and cats, heartworm testing dogs and felv/fiv testing cats prior to surgery, but these are not required.
- Please do not bring sick pets in for surgery. We rely on you to know if your pet has had any signs of illness such as vomiting, diarrhea, coughing, discharge from eyes or nose. If you have concerns please let us know right away.
- All dogs must be leashed. Cats MUST be in carriers, NO EXCEPTIONS! Feral cats may be brought in traps.
- We require 72 hour cancellation notice. Last minute cancellations and no shows will not be rescheduled. If you cancel at the last minute or do not show up, you will have to come in and pre-pay for your surgery before we reschedule. The fee is non-refundable.
- Pets over the age of 8 years are considered geriatric. We highly recommend a full blood screen completed 1 week prior to surgery for these pets.
